General:
By entering the Atzaró Cape Town website, you agree to abide by the Terms and Conditions of use. When you make a booking or sign up to our newsletter, you are indicating your acceptance of these Terms & Conditions.
Detailed description of goods and/or services:
The Residence by Atzaró – Cape Town Pty Ltd (trading as “Atzaró Cape Town”), registered in South Africa with VAT number 4310293495, operates as a small luxury hotel and sells accommodation.
Delivery policy:
To make enquiries, exercise any of your rights set out in this document and/or make a complaint, please contact info@atzarocapetown.com. We aim to respond to all queries within 48 hours.
Customer Privacy policy:
The Residence by Atzaró – Cape Town Pty Ltd (trading as “Atzaró Cape Town”), shall take all reasonable steps to protect the personal information of users. For purposes of this clause, “personal information” shall be defined in detail in our Privacy Policy document.
Privacy and cookies:
Please refer to our separate Privacy Policy document to understand how and why we use your personal data and how and why we share your personal data with trusted third-party providers. We use cookies to provide this website. Please refer to our Privacy Policy for further information on how we use cookies.
Payment options accepted:
Payment may be made via Visa, MasterCard, or American Express Cards or by bank transfer, the details of which will be provided upon request. Regrettably, no cash payments are accepted.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is the South African Rand (ZAR).
Third-party websites and advertisers:
Our websites may provide links to third-party websites or advertisements promoting other companies’ products or services. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and, therefore, have no responsibility or liability for the manner in which the organisations that operate such linked websites may collect, use, disclose or otherwise treat your personal data.
Sale of business:
We reserve the right to transfer any personal information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third-party acquirer.
Variation:
This page may be updated periodically to reflect changes to our website’s offer or the terms and conditions of its use. Revised Terms & Conditions will be posted on this page.
Company information:
The Residence by Atzaró – Cape Town Pty Ltd (trading as “Atzaró Cape Town”) is registered in South Africa with VAT number 4310293495.
Contact details:
Our registered office is at 82 Molteno Road, Orangezicht, Cape Town, South Africa, 8001.
Experience Cape Town Luxury
Concierge Services
Based in Cape Town, South Africa, our safari concierge team offers a single touchpoint service for guests travelling to Atzaró Cape Town and Atzaró Okavango. Equipped with your personal requirements and preferences, our dedicated concierge team will prepare your chosen itinerary, including internal flights, transfers, experiences, and special requests.